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Do you have a local access number for my area? Do you have an 800 number I can access from any location?
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To search for a local dialup phone number please go to http://phonelist.cyberlynk.net and search for a number in your area.
CyberLynk offers Toll Free Dialup Service for access when your outside of local dialup coverage area. Please email support@cyberlynk.net and request a Toll Free to be setup.
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How do I set up a website with CyberLynk?
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1.)If you are looking for your own domain name please go to http://domain.cyberlynk.net and fill out the appropriate forms.
2.) If you are looking to create a website without a domain, CyberLynk provides this service free of charge. Please email support@cyberlynk.net requesting a personnel website.
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I'm getting an "Illegal Operation"... but I haven't done anything illegal! Also, I'm getting a GPF (General Protection Fault), or Invalid Page Fault. What am I doing wrong?
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You're not doing anything wrong; an Illegal Operation error, a GPF error, or an Invalid Page Fault indicates that a program that you are running in Windows has crashed... and not that you were doing anything against the law.
Below are the first three steps to try to eliminate these types of errors:
1. Make sure that you are running only software that is necessary for the operation of the program that is crashing. Screen savers, anti-virus scanners or anything else that is running at the same time as the program that is crashing could be causing the problems. In Windows 3.1, you can hit [CTRL][ESC] to bring up the list of programs running, and in Windows95/98/NT4, you can do the same by pressing [CTRL][ALT][DEL].
2. Uninstall and reinstall the software. Often crashes can be due to corruption in one of the program's files, or caused by an incorrect configuration file -- reloading your software will restore the original settings, and hopefully eliminate the crashes. Be sure to back up any special information in that software before uninstalling, of course.
3. If the software isn't software distributed by CyberLynk, send a problem report to your software manufacturer -- they'd be able to give you detailed information on the problem, which we would not be able to.
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Is there any charge for upgrading to a higher option or downgrading to a lower option if we later so decide?
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You are only responsible for the difference in the setup charge. We want to be sure your virtual/dedicated server fits your needs and budget at all times. Our options are designed to grow with your business.
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What is a "cookie"?
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A cookie is a small piece of information sent to your browser which contains information about preferences you've set on a web site. For example, if you go to an on-line bookstore and put 3 books in your cart but then decide that you want to purchase those books later, the web site will send a cookie to your browser with information on what books you selected. When you visit that site again, the cookie will be sent back to the site, and the site will display "where you left off."
While some have theorized that cookies may be being used to track information on your actions on a web site for advertisement or monitoring purposes, cookies can be considered a valuable and harmless tool for web sites to use for "saving your settings" for a particular page.
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What is RAID 1?
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Raid Level 1 means that one drive mirrors the other. In the event that one of your drives fails, the other will immediately continue to serve data. An additional feature with Raid is that, if one drive is overtaxed, the overflow requests will be handled by the second drive. RAID1 requires two drives, but you will lose the disk space of one of the drives. This means, for example, that two 36GB drives will only give you a total of 36GB of disk space.
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What is RAID 5?
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RAID Level 5 distributes the parity among the drives. This can speed small writes in multiprocessing systems, since the parity disk does not become a bottleneck. Because parity data must be skipped on each drive during reads, however, the performance for reads tends to be considerably lower. RAID Level 5 is n-1 meaning you lose the disk space of one drive in order to stripe data across the drives. A minimum of three drives is required for RAID5.
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What is the difference between SCSI and EIDE?
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The primary difference is that SCSI (Small Computer System Interface) has a processor built into the drive which allows for faster read / writes. The EIDE (Enhanced IDE) drives rely on the CPU. SCSI is the recommended option if you are planning to run a database. EIDE is suitable for standard web serving.
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When I visit a web site, new information doesn't show even though I know it's been changed.
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Netscape and Internet Explorer both cache (pronounced "cash") the web pages you visit; meaning that they store the pages on your hard drive so that if you visit the page again later, the program will be able to load the page quickly off of your hard drive instead of slowly through your modem. However, you may find that there is a case where you'll see the cached copy of the web site even though the page has changed: click on the reload button in your browser, and the newer version of the page will appear.
If that does not work, you should be able to clear the disk and memory cache or remove the temporary internet files by going into the preferences of your web browser. Restart the web browser and try going to the page again.
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Why do I get a "DNS" or "Host not found" error?
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A DNS error indicates that your web browser could not look up the numeric equivalent (IP address) of the text address (Domain or URL) that was entered into the location box or in the link you clicked on. This could be for several reasons:
1. The address of the site was misspelled by the person entering it in the Location blank, or by the person who set up the link.
2. You are actually not connected to the Internet, and so the address couldn't be found. Some dialers, especially the Windows 95/98 are particularly prone to not dialing in automatically. If this happens, try dialing in with your dialer utility before running your Internet Broswer.
3. You have the DNS server addresses entered incorrectly in your dialer configuration. Check the configuration of your dialer (the program you use to connect to the Internet) and make sure the DNS information is correct.
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